Protect yourself from scams and card fraud. FDIC Safeguard works with banks when fraud is detected on U.S. payment cards.
FDIC Safeguard will never ask for your full PIN over the phone. We only need your 9-digit Custody ID when contacting you through official channels.
Fake emails or text messages that look like they come from your bank or the FDIC. They try to get you to click links or share passwords and card details.
Devices placed on ATMs or payment terminals that copy card data. Use trusted machines and cover the keypad when entering your PIN.
Criminals gain access to online banking or digital wallets and move funds or request new cards. Enable multi-factor authentication wherever possible.
Fraudsters build trust then ask for money transfers or card payments. Be wary of anyone who pressures you to send funds quickly.
When fraud is detected on a card issued by a participating U.S. bank, Safeguard can place the card under federal custody procedures, support investigation, and assist with secure re-issuance of replacement cards.